We are proud to provide a layout for our online shop where you can find all the available designs of Islamic picture frames. Check out the provided categories to help you find the best result faster.
1. **How long does it take for my order to be ready for dispatch?**
Our frames are mostly made to order, which means it typically takes between 2-3 days to craft, pack, and prepare your order for dispatch. As soon as your frame is on its way, we will provide you with tracking details so you can easily monitor the delivery progress.
2. **Can I request a specific type of frame, color, or exact measurements for my order?**
Absolutely! If you have specific requirements for your frame, don't hesitate to reach out to us. We can accommodate your needs and create a bespoke order just for you. Rest assured, our team will guide you through the process to ensure your vision becomes a reality.
3. **What materials are used in your frames?**
Our frames are crafted from a variety of materials, including real oak, engineered wood, and mixed materials. Regardless of the composition, we always prioritize using the highest quality materials to create your frames.
4. **What is your return policy for bespoke orders?**
Please note that our return policy for bespoke orders differs from our standard framed items listed on the website. We accept returns for bespoke orders within 10 days of your purchase, provided the item is undamaged and securely packed.
5. **Where are your Islamic frames and art pieces sourced from?**
Our Islamic frames and art pieces are sourced from around the world and come from various artists. However, the assembly and frame making processes are all carried out in the UK, right in the heart of Birmingham at our factory.
6. **How can I ensure the right size for my frame?**
We recommend carefully reviewing the measurements and information regarding the size of your frame before making a purchase. Please be aware that the size of the art piece and the size of the complete frame may differ. If you have any questions or need further clarification, don't hesitate to contact us. We're more than happy to address any concerns you may have.
These FAQs will help provide important information to potential customers and address common queries they may have about your products and services.